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Operations management : meeting customers' demands / Edward M. Knod, Richard J. Schonberger.

By: Knod, Edward M.
Contributor(s): Schonberger, Richard.
Material type: materialTypeLabelBookPublisher: Boston : McGraw-Hill/Irwin, c2001Edition: 7th ed.Description: xviii, 714 p. : ill. ; 24 cm. + 1 computer laser disc (4 3/4 in.).ISBN: 0072320591.Subject(s): Production managementDDC classification: 658.5
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Includes bibliographical references and index.

System requirements for accompanying computer disc: Microsoft Windows 95 or higher, and either Netscape Navigator 4.0 or higher, or Microsoft Internet Explorer 4.0 or higher.

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