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Essentials of CRM: a guide to customer relationship management/ Bryan, Bergeron

By: Bergeron, Bryan.
Material type: materialTypeLabelContinuing resourceAnalytics: Show analyticsPublisher: Ne York: John Wiley & Sons,Inc. 2002Description: 28 cm.ISBN: 0471206032.Other title: TMC call center CRM solutions [At head of title:] | Call center customer relationship management solutions.Subject(s): Customer Relations -- ManagementDDC classification: 658 Also available online.Summary: "
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Item type Current location Call number Status Date due Barcode
Books The MUA Library South C campus
- Open Collection
HF 5415.5 .B47 2002 (Browse shelf) Available 2011-3016


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