Electronic customer relationship management [electronic resource] /Jerry Fjermestad, Nicholas C. Romano, editors.
Contributor(s): Fjermestad, Jerry | Romano, Nicholas C | ebrary, Inc.Material type: BookSeries: Advances in management information systems: v. 3.Publisher: Armonk, N.Y. ; London : M.E. Sharpe, c2006Description: xiii, 210 p. : ill.Subject(s): Customer relations -- Management | Electronic commerceGenre/Form: Electronic books.Online resources: An electronic book accessible through the World Wide Web; click to view
|Item type||Current location||Call number||Status||Date due||Barcode|
|e Book||ONLINE RESOURCE||HF 5415.5 .E44 2006eb (Browse shelf)||Not for loan|
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.