Creating value with customers [electronic resource] /editor: Robert M. Randall.
Contributor(s): Randall, Robert M | ebrary, Inc.Material type: BookSeries: Strategy & leadership ; v.34, no.2.Publisher: Bradford, England : Emerald Group Publishing, c2006Description: 69 p.Subject(s): Customer services | SellingGenre/Form: Electronic books.Online resources: An electronic book accessible through the World Wide Web; click to view
|Item type||Current location||Call number||Status||Date due||Barcode|
|e Book||ONLINE RESOURCE||HF 5415.5 .C74 2006eb (Browse shelf)||Not for loan|
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.