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1. Customer service : a practical approach. international edition / Elaine K. Harris.

by Harris, Elaine K.

Edition: 5th ed.Material type: book Book; Format: print Publisher: [S.l.] : Pearson Education Ltd, 2010Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: KISAJU MAIN CAMPUS [Call number: HF 5415.5 .L83 2005 ] (2), The MUA Library South C campus [Call number: HF 5415.5 .L83 2005 ] (5).

2. Customer Service Robert W. Lucas

by Lucus, Robert W.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York McGraw Hill 2012Availability: Items available for loan: KISAJU MAIN CAMPUS [Call number: HF 5415.5 .L83 2012] (1), The MUA Library South C campus [Call number: HF 5415.5 .L83 2012] (2).


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