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1. Integrating total quality management in a library setting / Susan Jurow.

by Jurow, Susan | Barnard, Susan.

Edition: 1st ed.Material type: book Book; Format: print Publisher: New York : Harworth press, 1993Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: Z 678 .I48 1993] (1).

2. Juran's quality handbook Joseph Juran.

by Juran, Joseph | Godfrey, A. Blanton.

Edition: 5th ed.Material type: book Book; Format: print Publisher: New York McGraw-Hill Professional, 1998Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .J87 1998] (1).

3. The management and control of quality James R. Evans and William M. Lindsay.

by Evans, James R | Lindsay, William M.

Edition: 8th ed.Material type: book Book; Format: print Publisher: Australia : South-Western Cengage Learning, 2011Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .E93 2011] (4).

4. Managing the total quality transformation / Thomas H. Berry.

by Berry, Thomas H.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill, c1991Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .B47 1991] (1).

5. Oakland on quality management John S. Oakland.

by Oakland, John S | Oakland, John S. Total quality management.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Boston : Elsevier/Butterworth-Heinemann, 2004Other title: Quality management.Online access: Table of contents | Publisher description Availability: Items available for loan: KISAJU MAIN CAMPUS [Call number: TS 156 .O25 2004] (3), The MUA Library South C campus [Call number: TS 156 .O25 2004] (6).

6. Quality and performance excellence : management, organization, and strategy / James R. Evans.

by Evans, James R.

Edition: 5th ed.Material type: book Book; Format: print Publisher: U.S.A : South-Western College Pub, 2007Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .E93 2008] (3).

7. Quality auditing / J. Mills.

by Mills, J.

Edition: 1st ed.Material type: book Book; Format: print Publisher: London: Chapman & Hall, 1993Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 3156 .M56 1993] (1).

8. Quality control and total quality management / P.L. Jain

by Jain, P.L.

Material type: book Book; Format: print Publisher: New Delhi : Tata McGraw Hill Publishing Ltd, 2001Online access: Amazon.com Availability: No items available

9. Total quality control / A. V. Feigenbaum.

by Feigenbaum, Armand Vallin.

Edition: 3rd ed., rev. --Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill, c1991Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .F45 1991] (1).

10. Total quality management / L. Suganthi.

by Suganthi, L | Samuel, Anand A.

Material type: book Book; Format: print Publisher: New Delhi : Prentice-Hall of India Pvt.Ltd, 2004Online access: Amazon.com | Amazon customer reviews Availability: No items available

11. Total quality management / P.N. Mukherjee.

by Mukherjee, P.N.

Material type: book Book; Format: print Publisher: New Delhi : Prentice-Hall of India Pvt.Ltd, 2006Online access: Amazon.com | Amazon customer reviews Availability: No items available

12. Total quality management / Dale H. Besterfield ... [et al.].

by Besterfield, Dale H.

Edition: 3rd ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: Upper Saddle River, N.J. : Prentice Hall, 2003Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .T68 2003] (7).

13. Total quality management : strategies and techniques proven at today's most successful companies / Stephen George.

by George, Stephen | Weimerskirch, Arnold.

Edition: 2nd ed.Material type: book Book; Format: print Publisher: New York : Wiley, 1998Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .G46 1998] (3).

14. Total quality management text with cases John S Oakland.

by Oakland, John S.

Edition: 3nd ed.Material type: book Book; Format: print Publisher: Amsterdam : Butterworth-Heinemann, 2003Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: KISAJU MAIN CAMPUS [Call number: TS 156 .O25 2003] (1), The MUA Library South C campus [Call number: TS 156 .O25 2003] (6).

15. Total quality management : text, cases, and readings / Joel E. Ross ; with contributions by Susan Perry.

by Ross, Joel E.

Edition: 3rd ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: Boca Raton, Fla. : St. Lucie Press, 1999Online access: Publisher description Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .R67 1999] (3).

16. Total quality management in government : a practical guide for the real world / Steven Cohen, Ronald Brand.

by Cohen, Steven, 1953- | Brand, Ronald, 1928-.

Edition: 1st ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: San Francisco : Jossey-Bass, c1993Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .C64 1993] (1).

17. Total quality management: H.Lala practical approach/

by Lal, H.

Material type: book Book; Format: print Publisher: New Delhi : New Age International Publishers, 1990Online access: Amazon.com Availability: No items available

18. Total quality transformations : optimizing missions, methods, and management / by Marlene Caroselli ; interviews with Philip B. Crosby ... [et al.].

by Caroselli, Marlene | Crosby, Philip B.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Amherst, Mass. : Human Resource Development Press, c1991Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .C36 1991] (1).

19. TQM field manual / James H. Saylor.

by Saylor, James H, 1947-.

Edition: 1st ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill, c1992Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .S29 1992] (1).

20. TQM for sales and marketing management / James W. Cortada.

by Cortada, James W.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill, c1993Availability: Items available for loan: The MUA Library South C campus [Call number: HF 5438.4 .C67 1993] (1).

21. TQM in the service sector / Lakhe Mohanty.

by Mohanty, Lakhe.

Material type: book Book; Format: print Publisher: Mumbai : Jaico Publishing House, 2002Online access: Amazon.com | Amazon customer reviews Availability: No items available

22. Uncommon sense : creating business excellence in your organization / Stephen George.

by George, Stephen.

Material type: book Book; Format: print Publisher: New York : John Wiley & Sons, 1996Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: HD 62.15 .G46 1997] (1).

23. Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers.

by Summers, Donna C. S.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2005Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .S86 2005] (1).

24. Total quality management handbook Jack Hradesky.

by Hradesky, John L.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill, 2000Online access: Publisher description | Table of contents Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .H73 1995] (2).

25. Perspectives in total quality / edited by Michael J. Stahl.

by Stahl, Michael J.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Malden, MA : Blackwell in association with ASQ Quality Press, 1999Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .P47 1999] (1).

26. Beyond total quality management : toward the emerging paradigm / Greg Bounds ... [et al.].

by Bounds, Gregory M.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill, c1994Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .B49 1994] (1).

27. Total quality management in the public sector : an international perspective / Colin Morgan and Stephen Murgatroyd.

by Morgan, Colin | Murgatroyd, Stephen P.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Buckingham, England ; Philadelphia : Open University Press, 1994Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .M67 1994] (1).

28. Total quality management : text with cases / John S Oakland.

by Oakland, John S.

Edition: 3nd ed.Material type: book Book; Format: print Publisher: Amsterdam : Butterworth-Heinemann, 2003Online access: Amazon.com | Amazon customer reviews Availability: No items available

29. Total quality management : text with cases / John S Oakland.

by Oakland, John S.

Edition: 3nd ed.Material type: book Book; Format: print Publisher: Amsterdam : Butterworth-Heinemann, 2003Online access: Amazon.com | Amazon customer reviews Availability: No items available

30. How to eat an elephant : a slice by slice guide to total quality management / John Gilbert.

by Gilbert, John.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Merseyside [England] : Tudor Business Publishing, c1992Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .G52 1992] (1).

31. Total Quality Management Blueprint

by Dale, Barrie | Dale, Barrie G.

Material type: book Book; Format: print Publisher: Oxford Blackwell Business, 1999Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .D35 1999] (2).

32. The benchmarking book / Michael J. Spendolini.

by Spendolini, Michael J.

Material type: book Book; Format: print Publisher: NY : AMACOM, 1992Online access: Amazon.com | Amazon customer reviews Availability: No items available

33. Ten steps to a results-based monitoring and evaluation system [electronic resource] :a handbook for development practitioners / Jody Zall Kusek and Ray C. Rist.

by Kusek, Jody Zall, 1952- | Rist, Ray C | ebrary, Inc.

Material type: book Book; Format: electronic available online remote; Literary form: not fiction Publisher: Washington, DC : World Bank, 2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available

34. Training for quality [electronic resource] /Gabriel A. Pall, Peter J. Robustelli ; [Joseph M. Juran, editor in chief].

by Pall, Gabriel A | Robustelli, Peter J | Juran, J. M. (Joseph M.), 1904-2008 | ebrary, Inc.

Material type: book Book; Format: electronic available online remote; Literary form: not fiction Publisher: New York : McGraw Hill, c1999Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: [Call number: HF 5549.5.T7 P35 1999eb] (1).

35. Total quality management / K. C. Arora.

by Arora, K. C.

Material type: book Book; Format: print Publisher: New Delhi: S K Kataria, 2007Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .A79 2007] (2).

36. Juran's quality handbook Joseph Juran.

by Juran, Joseph | Godfrey, A. Blanton.

Edition: 5th ed.Material type: book Book; Format: print Publisher: New york McGraw-Hill Professional, 1998Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .J87 1998] (3).

37. Managing Quality

by Dale, Barrie G.

Edition: 5th ed.Material type: book Book; Format: print Publisher: Malden,MA : Wiley-Blackwell, 2007Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .M36 2007] (3).

38. Making monitoring and evaluation systems work [electronic resource] :a capacity development tool kit / Marelize G{diaer}orgens and Jody Zall Kusek.

by Görgens-Albino, Marelize | Kusek, Jody Zall, 1952- | World Bank | ebrary, Inc.

Material type: book Book; Format: electronic available online remote; Literary form: not fiction Publisher: Washington, DC : World Bank, c2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: [Call number: JF 1525.P67 G87 2009eb] (1).

39. Total quality management [electronic resource] :text and cases / K. Shridhara Bhat.

by Bhat, K. Shridhara | ebrary, Inc.

Edition: Rev. ed.Material type: book Book; Format: electronic available online remote; Literary form: not fiction Publisher: Mumbai [India] : Himalaya Pub. House, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: [Call number: HD 62.15 .B43 2010eb] (1).

40. Business process management journal. Volume 13, Number 6, Mobile customer relationship management [electronic resource].

by ebrary, Inc.

Material type: book Book; Format: electronic available online remote; Literary form: not fiction Publisher: [Bradford, England] : Emerald, 2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: [Call number: HD 28 .B843136 2007eb] (1).

41. Total quality management / L. Suganthi.

by Suganthi, L | Samuel, Anand A.

Material type: book Book; Format: print Publisher: New Delhi : Prentice-Hall of India Pvt.Ltd, 2004Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .S84 2004] (6).

42. Total Quality Management / R. S Naagarazan and A.A Arrivalagar

by Naagarazan, R.s.

Edition: 2nd ed.Material type: book Book; Format: print Publisher: New Delhi : New Age international Publishing Ltd, 2009Online access: Amazon.com Availability: Items available for loan: KISAJU MAIN CAMPUS [Call number: TS 156 .N33 2009] (1), The MUA Library South C campus [Call number: TS 156 .N33 2009] (5).

43. Quality in health care services [electronic resource] /Donald M. Berwick, Maureen Bisognano ; [Joseph M. Juran, editor in chief].

by Berwick, Donald M. (Donald Mark), 1946- | Bisognano, Maureen | Juran, J. M. (Joseph M.), 1904-2008 | ebrary, Inc.

Material type: book Book; Format: electronic available online remote; Literary form: not fiction Publisher: New York : McGraw-Hill, c1999Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: [Call number: HD62.15 .B47 1999eb] (1).

44. Project management and product development [electronic resource] /Gerard T. Paul ; [Joseph M. Juran, editor in chief].

by Paul, Gerard T | Juran, J. M. (Joseph M.), 1904- | ebrary, Inc.

Material type: book Book; Format: electronic available online remote; Literary form: not fiction Publisher: New York : McGraw-Hill, c1999Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: [Call number: HD69.P75 P38 1999eb] (1).

45. Total Quality Management / Naagarazan, R.S. and A.A. Arivalagar

by Naagarazan, R.S | Arivalagar, A.A.

Edition: 2nd ed.Material type: book Book; Format: print Publisher: New Delhi : New Age, 2007Online access: Amazon.com | Amazon customer reviews Availability: Items available for loan: The MUA Library South C campus [Call number: TS 156 .N33 2007] (1).

46. From quality to business excellence : a systems approach to management / Charles G. Cobb.

by Cobb, Charles G, 1945-.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Milwaukee, Wis. : ASQ Quality Press, c2003Availability: Items available for loan: The MUA Library South C campus [Call number: TS 155 .C63 2003] (1).

47. The Deming management method / by Mary Walton ; foreword by W. Edwards Deming.

by Walton, Mary, 1941-.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : Putnam, 1988Availability: Items available for loan: The MUA Library South C campus [Call number: HD 38 .W35 1988] (1).

48. The TQM Journal.

Material type: serial Continuing resource; Format: print ; Type of continuing resource: periodical Publisher: Bedford, UK : IFS Publications, c1988-c2007Other title: Total quality management magazine.Availability: Items available for loan: The MUA Library South C campus [Call number: HD62.15 .T778] (1).

49. Enhancing the role of government in the Pacific Island economies. [electronic resource]

by World Bank.

Material type: book Book; Format: print available online remote; Literary form: not fiction Publisher: Washington, D.C. : World Bank, c1998Online access: home Availability: No items available

50. Ten steps to a results-based monitoring and evaluation system : [electronic resource]a handbook for development practitioners / Jody Zall Kusek, Ray C. Rist.

by Kusek, Jody Zall, 1952- | Rist, Ray C.

Material type: book Book; Format: print available online remote; Literary form: not fiction Publisher: Washington, DC : World Bank, c2004Online access: home Availability: No items available


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